Shipping & Returns
In USA: We ship all products on our website anywhere in the contiguous US. If your purchase is more than $50, you get free shipping* woohoo! (Note that Spray Sunscreen can only be shipped UPS Ground —so make sure to order your sunscreen sprays at least a week before your vacation to make sure they get to you before you leave).
In Hawaii, Alaska or Puerto Rico: If you are in Hawaii, Alaska, or Puerto Rico (first of all, lucky you…) we can ship all products EXCEPT our Hand Sanitizers, Herbal Freezes, and Spray Sunscreens since they can only ship UPS Ground (but you can check out the Store Locator to find these products in a store near you!).
In Canada: Yep, we ship to Canada, but we can’t ship sunscreen, hand sanitizer, or Herbal Freeze. Sorry, Canada. We’re workin’ on it!
Outside of US/Canada: We do not ship any products outside the US or Canada (yet!). Instead, try looking at one of our trusted e-tailers, Amazon, to see if they will ship to your location.
How much does it cost to ship to me?
The best way to calculate shipping costs is by adding something to your cart and going through the checkout process; it will calculate shipping costs before you enter your payment info.
*USPS Priority Mail that is! Our Warehouse Warriors might adjust the shipping method to UPS (at no cost to you) if it is more economical. If you’d like to pay extra for UPS shipping, that option is available to you at checkout.
If you’re still unsure about shipping costs, or locations, please email us directly at firstname.lastname@example.org.
In accordance with state law, we are required to charge sales tax on orders shipped within the state of California. Sales tax is applied to the order total pre-tax, which excludes associated shipping costs.
RETURNS & REFUNDS
Our return policy is simple: we guarantee customer satisfaction. If you are not completely satisfied with your All Good order (our sincerest apologies!) you can return it within 30 days.
You may return any new, unopened items purchased from allgoodproducts.com within 30 days of delivery for a full refund apart from the shipping fees.
What about open products? If you are unsatisfied with your opened product for any reason, phone a friend (that’s us, we’re the friend). Email or call us within 30 days of purchase and we will work something out with you.
For any returns or dissatisfactions, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please note that if you have purchased your products via one of the retailers we work with or on Amazon, you will need to arrange your return or exchange with them directly.
If all of the items included in your order are out of stock, you will be notified via e-mail that your order has been cancelled due to lack of inventory, and you will be issued a full refund of your order total (including shipping and handling and tax, if applicable).
If some but not all of the items included in your order are out of stock, you will be notified via e-mail that your order has been placed on hold due to lack of inventory and we will follow-up with a few options regarding how we can proceed!
Our return address is:
1149 Market Ave
Morro Bay, CA 93442