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Info@elementalherbs.com | 805.528.4000.
Should I go with Sport or Kids sunscreen?
It’s a matter of preference. Our Kids sunscreen is infused additionally with calendula and chamomile, and sunflower oil is used in place of the jojoba oil in the Sport sunscreen in order to make it slightly more nourishing for children’s sensitive skin. Some people like having the jojoba oil in the Sport, others prefer the added ingredients in the Kids… whatever you go with, it’s All Good!
Should I get a non-SPF, SPF 15 or SPF 20 lip balm?
The SPF intensity should correspond to the amount of sun you are exposed to. The non-SPF is great for night-time and indoor use, the SPF 15 balms are ideal for short sun exposure, such as running, shorter hikes, etc. and the SPF 20 balms are perfect for prolonged direct sun exposure like swimming, hiking, gardening…
Oops, I got sunscreen on my clothes… how do I get it off?
Zinc sometimes has a way of traveling from your hands to your clothes, resulting in unsightly white stains… not to despair; we’ve a technique for you! You’ll need a dull-edged knife, baking powder, white vinegar, and a little laundry detergent. With the knife, scrape off the excess zinc. Sprinkle a bit of baking powder over the stain and let it absorb the grease for a couple minutes before brushing off the powder. Soak the stained article in hot water mixed with detergent and gently rub out the stain. Transfer the article to soak in white vinegar for 15 minutes, and then put it through the washer/dryer as you normally would. Your garment should be All Good!
Are your sunscreens and Sunsticks effective for use in the water?
If you are going in the water or exercising intensely you should re-apply sunscreen every 40 minutes. For normal, every-day use, re-application is suggested every 2 hours. The Sunstick is an oil and wax base, therefore stays on better in more rugged situations – it’s the go to for your rigorous activities.
I have sensitive skin, how do I know if I am sensitive to an essential oil in a product?
Some people are sensitive to specific essential oils. If you know you have certain sensitivities, we suggest you perform a skin patch test: rub a little of the product on your inner arm (or other sensitive skin) and check for redness or rash in the morning. If it looks normal, you should be safe to use the product.
How long should I expect Herbal Freeze to relieve pain?
This depends significantly on each individual and what type of pain you are seeking relief from. Most people find that the pain relief lasts for a couple hours. When used at night, one can wake up and find that sore muscle aches have subsided completely.
I’m not sure I want Carmine in my lip-care products, how do you color your lip tints?
We’ve carefully formulated our tinted lip balms without the use of carmines. Carmines are crushed beetles, usually from Mexico, and they are a common ingredient in lipsticks. Instead, we use crushed rocks. Naturally occurring minerals from micas are what you’ll find in our All Good tinted Lips. Bug free – lip friendly.
Where can I find an expiration date on my All Good product, and what can I do to keep it fresh?
On products like our sunscreens and All Good Goop, there is a symbol of an open cap with a number followed by M. This means it is good for X months after opening. As the products are all manufactured using natural ingredients, there is some variation. If there is any question about the quality or expiration of a product, don’t hesitate to get in touch with us by phone or email: firstname.lastname@example.org. To keep your products fresh, we suggest you store them in a cool dry place.
How can I re-use the packaging from my All Good product?
Coconut Oil / All Good Goop jars and Herbal Freeze spray bottles can be the base for so many fun re-cycling projects. If you have kids, you can try making snow-globes or beachscapes with the jars. For those who enjoy an organized kitchen, the jars can also be used to sort spices and other pantry items. Sprayers can be used for fun kids art projects – fill the bottles with water-soluble paint mixed with a little water to thin it, and let the kids go to town on some paper or sidewalk! They’re also great for hiking – fill them with water, and spritz yourself or your furry hiking companion on a hot day!
What does OTCO on your labels mean, and how does it relate to USDA Certified Organic?
Oregon Tilth Certified Organic (OTCO) is the certifying agency who ensures that our products meet the standards of the national certifications: either USDA’s National Organic Program or NSF’s body care specific organic standard.
Other than online, where can I find your products, and how do I know if the store carries the item I’m looking for?
If you go to our store locator, you will be able to search stores in your area. To check stock of a specific product, we suggest you call the store directly before heading in.